Bad practice to put video clips in Captivate?

[Martyr225]

I'm creating a lesson on how to solder.  On each slide I have a small video clip showing something about soldering with audio and bulleted text.  When I play it on my laptop it comes out fine.  I upload it to Blackboard (our LMS) and when I watch it on our school PCs the audio and text are fine, but the video freezes within 1 second.  We have very good LAN speeds and decent PC in the classroom.  Should I not try to put video clips in a Captivate lesson?.  I've noticed that no Captivate examples use video clips. 

[RajeevAdobe]

You can add several types of video into a Captivate project, including AVI, MOV, and Flash Video (FLV or F4V). To insert a video, open or create a Captivate project and then choose Video > Insert Video to open the Insert Video dialog box. You have two choices when inserting video: Event Video (typically video that is expected to play on only one slide) or Multi-Slide Synchronized Video (video that is expected to play across multiple slides).

Did you check it with any other LMS ?

Is it playing fine on your local machine before uploading the content to your LMS.

Regards,

Rajeev.

[Martyr225]

Hi Rajeev,

The problem isn't putting the videos into Captivate, that works fine.  Its when I view the lesson through the internet, the video freezes almost immediately.  My question is: is it a bad practice to try and put video clips into a Captivate lesson?  I have 6 slides with video clips, with times of 16, 10, 22, 108,104,114 secs respectively  Is that too much video to put into a Captivate lesson if people are going to watch it over the internet?  If so, what should an ideal video clip or total video time be?

Thanks,

Marty

[Alice Acker]

Which video format do you use?

[RodWard · Accepted solution]

Check with the system administrator that controls the server on which your LMS sits. Perhaps there is some kind of filtering on video files or the mimetype of your video is not allowed (though that would normally prevent anything from appearing).

Upload your content to SCORM Cloud and test it from there.  If the video then works, your issue is with your own LMS server, not the Captivate lesson.

[Martyr225]

Here is the answer I got back from IT:

"It depends on the video compression in the file you upload. Some compressions are not default in the operating system and require an additional codec to play. There is a popular free pack of codecs called the k-lite codec pack which can be installed by the users and will allow them to play all known formats of video compression. You can go to www.ninite.com‌ to get it."

So what type of compression does Captivate use?

[RajeevAdobe]

It is not a bad practice to put video in Captivate course. As such there is no specific limitations for video duration that can be insert into Captivate course. As Rod mentioned that it might be a filtering on video or the mime type of your video can cause this problem too.

You may try to upload the content to SCORM Cloud and test it from there.