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Be careful when upgrading!

Explorer ,
Jan 04, 2016 Jan 04, 2016

Just wanted to share this piece of information and, hopefully, save some of you some headaches.

My organization recently upgraded from Captivate 7 to 9.  I upgraded the project I was working on from 7 to 9, but in the process 9 converted all of my Conditional Advanced Actions to Standard Actions (in kept all my show/hides, etc. but eliminated the IF statements) and anywhere I referenced a Variable it stripped the content out as well.

Luckily, I'd "Saved As" when I upgraded the project so I still had the Cap 7 version.  I ended up having to manually copying all of my conditions and variables from a laptop with the version 7 course open into the Ver9 variation....it is a big project, so it took a lot of time.

Just wanted to share that info.

Jay

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Community Expert ,
Jan 04, 2016 Jan 04, 2016

Jay,

You'll be happy to know that Adobe has released a patch for Cp9 that addresses this known issue.

Hot fix | Adobe Captivate 9 issues

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Explorer ,
Jan 05, 2016 Jan 05, 2016

RodWard,

I forward the link you provide to my IT folks.  The problem is that the link to the .zip file to download the patch is broken.  Any idea on another route to get to that patch?

Thanks much for the response.

Jay

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Community Expert ,
Jan 05, 2016 Jan 05, 2016

I just checked and that link works fine for me.  Your IT folks might need to be logged in with an Adobe ID for it to work.

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Explorer ,
Jan 06, 2016 Jan 06, 2016

Nope....not working.

For clarity, I'm not talking about the link to the "Hot Fix/Adobe Captivate 9" page....I'm talking about link to the .zip file under "Installing this Hot Fix" about 1/3 of the way down the page.  I am logged in and when I select it I get the "This Page Cannot be Displayed" error message.

Jay

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Community Expert ,
Jan 06, 2016 Jan 06, 2016
LATEST

Yes that's the same link I am talking about the same link.

There must be something at your end which is blocking the link.  It works fine when I download it.

Try using a different browser or downloading it from that link on your home computer.

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Community Expert ,
Jan 04, 2016 Jan 04, 2016

The positive side is that you have to consider using shared actions, which have improved over the ones you had in the 7 version. Moreover, the multistate objects allow to make some actions unnecessary or they can be simplified a lot.

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