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Black and Grey Screens are covering my slides

New Here ,
Nov 17, 2020 Nov 17, 2020

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Hi,

I'm able to open Adobe Captivate, but I'm not able to edit my slides. A black and grey screen is covering the slides and the slides disappear behind it. If I select an element from any of the slides. The slide disappears. I closed and re-opened Adobe Captivate. I opened a new project and copy and pasted the slides, but it seems like that this is a problem across the whole program.

 

I hope somebody can help me. This is very frustrating as it holds me back from finishing a project for a client.

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correct answers 1 Correct answer

Community Expert , Nov 17, 2020 Nov 17, 2020

You are on Mac. Did you perhaps update to Big Sur, which is not compatible with Captivate?

Have a look at:

https://helpx.adobe.com/captivate/kb/adobe-captivate-2019-mac-big-sur.html

 

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Community Expert ,
Nov 17, 2020 Nov 17, 2020

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You are on Mac. Did you perhaps update to Big Sur, which is not compatible with Captivate?

Have a look at:

https://helpx.adobe.com/captivate/kb/adobe-captivate-2019-mac-big-sur.html

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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