Breakpoint views not showing in Preview browser

[briec21342685]

I am creating a responsive project in Captivate 9.0.2.421. 

I want to preview the project in a browser window, but when I go to Preview--->Project, only the largest breakpoint is displayed, not the other 4 breakpoints. It was working fine a couple of days ago, but not it's not. Any thoughts?

Visuals

My responsive project in Captivate with 5 breakpoints:

My project in the Chrome browser using preview--->project. Note how the other 4 breakpoints at the top are missing, as well as the bar to move between all sizes at the top. 

[Lilybiri]

When installing the patch, did you Clean Preferences and delete the Layouts folder in Public Documents?

[briec21342685]

I'm not sure what you mean by this. Could you give me some more info?

One thing I forgot to mention—This issue is not happening with the other Captivate project I am working on. 

[DevrajGP]

Hi Brie,

Please delete preferences by double clicking the file in the below location

C:\Program Files\Adobe\Adobe Captivate 9 x64\utils\CleanPreferencesWin.bat

And preview project. This should fixyour issue.

-Devraj

Adobe Captivate Team

[MarkWFD]

HI I have this problem and I have run the CleanPreferencesWin.bat but the problem still remains.

Any other advice?