Buffering wont stop

Report · May 26, 2016

Using Captivate 8 to create an eLearning lesson. The lesson has an imported .ppt file. I have inserted video demos. The lessons plays correctly until it reaches a recorded video demo and then it buffers. The buffering never ends, or should I say the video does not start to play. It is published in a zip file. I have uploaded the .swf file to a SP site, same results. I have uploaded the zip file and a .swf file to our LMS (Saba) with same results. I'm not sure what would cause this. When I preview the content the video plays fine. Any thoughts?

Report · May 26, 2016

How big is the MP4 of the Video Demo?

Are you publishing to HTML5 or SWF?

Report · May 26, 2016

I have two lessons that are performing the same.

One with four mp4.

One with one mp4

I have created many with C5 with no problems and many longer videos. This is my first eLearning content with C8 and I am wondering if I am doing something wrong and just don't know it. I am publishing in SWF.

BTW.. thanks for replying. I'm training today so I may be delayed a little in my responses.

Report · May 26, 2016

Have you tried the same SCORM packages in SCORM Cloud?