Can't find Captivate under listed apps to cancel subscription

[Adam20196195dv4u]

Hello all,

     I recently discovered that I have still been getting charged for a Captivate subscription that I was supposed to have canceled after a previous job finished. I can't find my subscription to Captivate anywhere in my account. Can someone help me find where to cancel the subscription?

Thanks in advance.

[Lilybiri]

Did you look at your account, which you find under the avatar in the CC application? I am just a user, cannot help you but will try to reach out to a staff member.

[Adam20196195dv4u]

Yes, I've tried going through the CC app as well as the website itself, and both show Lightroom as my only "plan." Thank you for helping.

[Mayank_Meh]

Hi Adam20196195dv4u,

Please email us at tcssup@adobe.com and we will help you with the cancellation.