I have Captivate 9. Everytime I try to record a new device demo - It sees the connected iPhone but doesn't mirror the screen. If I click record and as soon as I end the recording I get an error that the application has unexpectedly quit. Updates is greyed out under the Help menu. So I am having these four problems:
- It doesn't mirror device
- Doesn't record anything
- Unexpectedly quits when I end recording
- Cannot update the Captivate version
Details
Adobe Captivate 9.0.2.437
macOS Sierra 10.12.5
iPhone 7+ iOS 10.3.2
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