• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cannot install Adobe Captivate

New Here ,
Sep 19, 2021 Sep 19, 2021

Copy link to clipboard

Copied

Dear all,

I do have a license of Adobe Captivate, and as it does not work tried to re-install.

Now I donwloaded the software again, but I always get the message that my browser or system is not supported any longer. I do have Windows 10, have made all updates, wonder if the problem is that now Edge is the standard browser... but anyway, I want to work on my licensed program!

What can I do?

Br, Elke

Views

62

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 27, 2021 Sep 27, 2021

Copy link to clipboard

Copied

I think you should change your default broswer to google chrome and try may be the issue is caused by the browser. lets us know which version of captivate your trying to downlaod and install. 

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 27, 2021 Sep 27, 2021

Copy link to clipboard

Copied

LATEST

Captivate works fine with Edge, that is not the reason.

Can you please tell which exact version of Captivate you are using? The most recent version for Windows is 11.5.5.553.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines