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A co-worker is I am trying to use Captivate 2019 (release 188.8.131.526) to open a Captivate 2019 project created with release 184.108.40.2069. She gets this error:
I think that as policy Adobe will not let you use an older release to open a project created/modified on a newer release (i.e., no backward compatibility).
Why would the trial release no be the latest release? How do I correct this?
Forgot to mention: my co-worker downloaded r220.127.116.116 as a trial version. (I did not make that clear.)
That is an old version, you cannot open a project created with version 11.5 in version 11.0. Version 11.5 was released two years ago.