Captivate 12 - Learners Stuck on Quiz Pages

[Kurt Pleavin]

Hey awesome people,

We're fairly new to using Captivate 12 and are encountering an issue whereby if a learner submits a quiz answer and navigates back to the quiz slide, that they get stuck with no way to proceed forwards, backwards, or open up the TOC.

Answer All - The user must answer every question to continue

What we've tried so far:

Allowing Backwards Movement then allows a Back button to be added to the Quiz slide. This at least allows the learner to navigate to the page before the quiz if needed - they can then proceed by opening to TOC and selecting the slide after the quiz slide (quite cumbersome and unintuative).

We've also tried disabling "Allow Backwards Movement" which prevents navigating back to the quiz page and removes the Back button from the quiz page itself; however if the learner uses the TOC to navigate to any page before the quiz slide and follows the course flow there's also a chance of them getting stuck and unable to proceed.

Is there something that we're overlooking or missing?

[Kurt Pleavin]

Should also note that this is with the playbar hidden.

[Lilybiri]

I suspect the same limitations as in all previous versions. You should NOT allow the learner to navigate back to an already answered quiz slide because she/he will be stuck. The only situation where you can allow it is when using the Submit All feature for quizzes, they'll give free navigation.

Never disable Allow Backwards movement, but take out the Back button. I would also plead to hide the TOC while in a quiz slide since you allow navigation by TOC. Problem is that this version no longer has the useful On Enter event for quiz slides, which you could have used on the first quiz slide to trigger this hiding. However you can use the last button on the preceding slide to do so.

It should also be possible to hide the quiz slides in the TOC, but I am not sure about this version because I cannot use it for any of my clients' requests, too limited.