Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Captivate 2017 CCP Installations on Macintosh

New Here ,
Oct 12, 2017 Oct 12, 2017

I am trying to roll out Captivate to some staff using a Install PKG built with CCP.

The target computers are all Mac OS X 10.12.6

The install fails every time with the dreaded "The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)" message.

Other Adobe installations run fine (Photoshop, Premiere etc, etc) - and I have tried using the Creative Cloud Cleaner Tool to ensure the installation is fresh. I am still getting no joy.

All the installers for our adobe software where rebuilt in August (so the expired certificate issue should not be the problem.) I have rebuilt the Captivate pkg today, and still have the same issue.

Any advice would be appreciated

thanks in advance.

TOPICS
Installation and licensing
175
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources
Help resources