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Captivate 2017 - Match Game Quiz

New Here ,
Dec 21, 2018 Dec 21, 2018

I am having an issue with the drop down list choices for the match game quiz.  I have two choices (A, B) that match up to a list of statements.  The problem is: when viewing the project as an executable file, the letters A and B show up clearly.  When I prepare the project for SCORM and the project is viewed via a web page, the A and B are sometimes replaced with an X for both of the optional choices (A, B).  In the screenshot attached, the letters are showing correctly, however in the web page version, the letters A, B are replaced with the letter X.  The funny thing is, it doesn't always occur - it appears to be sporadic.  Any ideas as to the cause?  Web browsers tested:  IE 11, Chrome 70.0.3538.102 (Official Build) (32-bit). Thanks.

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Community Expert ,
Dec 21, 2018 Dec 21, 2018

Are you testing this HTML5 output from a web server or just by running it locally?

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New Here ,
Dec 21, 2018 Dec 21, 2018

Web server.

Darryl Taylor

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Community Expert ,
Dec 21, 2018 Dec 21, 2018

Can you check the exact version number? The most recetn one for your version is 10.0.1.285.

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New Here ,
Dec 21, 2018 Dec 21, 2018

My version is 10.0.0.192. Would the updated version have something in it that fixes my issue?

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Community Expert ,
Dec 21, 2018 Dec 21, 2018

Doesn't hurt to try.

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New Here ,
Dec 21, 2018 Dec 21, 2018
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I'll update the software and then save the project to SCORM standards and try again.  Will advise results when available.  Thank you for  your suggestion.

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