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Captivate 2017 now asking for key and not accepting key

New Here ,
Mar 30, 2020 Mar 30, 2020

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Hi, Captivate 2017 is sudedenly asking me for my product key. Once I enter it it is saying the key is not valid.

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Community Expert ,
Mar 30, 2020 Mar 30, 2020

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This is mainly a user forum, not able to help you. I will try to find a staff member.

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Community Expert ,
Mar 30, 2020 Mar 30, 2020

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Someone from the staff will contac t you directly, got an answer confirming this.

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Adobe Employee ,
Mar 30, 2020 Mar 30, 2020

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Hi Andrew,

Could you please send an email to CaptivateHelp@adobe.com 

One of our support team members will assist you.

Thanks,

Saurav

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Adobe Employee ,
Mar 30, 2020 Mar 30, 2020

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Hi Andrew,

I have sent you a private message. Please check your inbox and provide the information so that we can connect and look into the issue.

Regards,

Ajit

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