Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Captivate 2019 2 Update trial not able to run

Guest
Jun 16, 2019 Jun 16, 2019

Hi people,

I would like to run the trial but I always get a message that I've run out of days and I need to enter a licence. I had run the previous trial of Captivate 2019 last year but this was uninstalled. I have followed instructions to delete old trials and betas to no avail.

Ideas please.

Regards

Andrew

213
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 17, 2019 Jun 17, 2019

I think you will find that the trials apply to the major version number, not minor version numbers.  So since this is still the same major version number of Captivate 2019 you have used up your trial already.

The only 'idea' that comes to mind is to make the decision about whether or not you would like to purchase a full licence of the product or not.  I suggest you look at the subscription option.

Translate
Community Expert ,
Jun 17, 2019 Jun 17, 2019

I think you will find that the trials apply to the major version number, not minor version numbers.  So since this is still the same major version number of Captivate 2019 you have used up your trial already.

The only 'idea' that comes to mind is to make the decision about whether or not you would like to purchase a full licence of the product or not.  I suggest you look at the subscription option.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 17, 2019 Jun 17, 2019

Logical, since you already had a trial for a 11 version. This is a free update to that version, although it has added many new features (happened also from 5 to 5.5à.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 17, 2019 Jun 17, 2019
LATEST

Thanks Both

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources