Captivate 2019 keeps crashing

[stephen_hancock]

Hi I am currently having issues with Captivate 2019 crashing when I try to save a project. It had been working completly fine but now it wont let me save any work. The project I have been working on was inported from Power Point and I now cant import PP presentation into captivate, it says that the file may be damaged. I have previously been able to do this fine. Below is the message I from captivate when trying to save. Any suggestions would be greatly recieved!

[Lilybiri]

Did you check this:

Attention: Adobe Captivate Customers who experienced problems with File Open and/or Save Issues on M...

It looks like you suffer from the problems due to the most recent Win update. For me it was solved by rebooting my system. Suspect a fix was pushed from MS (I rebooted on Wednesday, not on Tuesday).

[stephen_hancock]

Hi, Thank you for this I hadnt seen that acticle but that makes sense as my computer ran an update last night! Thanks for taking the time to reply!