Captivate 2019 - old version captivate files: speech management erroring in new version

[emilyb-captivate]

Hi there, I am trying to generate Text to Speech Audio (this is a saved file - created using older version captivate that I'm trying to edit) but when I click on Generate audio an error message appears attached below. I could not find any resolution to fix this - any help would be appreciated. Thanks.

[Eric Dumas]

Can you confirm the version of your Operating System and Captivate?

I seem to remember in Windows there was a link to some Windows audio/speech settings (maybe I get that completely wrong)

[emilyb-captivate]

Thanks Eric, yes operating system - Windows 7 64bit, Captivate - 2019

[emilyb-captivate]

I can see Microsoft Anna in my computer settings - 'voice selection'

Looking at Captivate I can see Anna in the main, but 'Paul' in the slides, wonder if this is the error?

[Lilybiri · Accepted solution]

You didn't install the NeoSpeech voices, that message is at the bottom of the dialog box. Paul is one of those voices. Please install NeoSpeech, there is a hyperlink to download them.

Version 9 had 3 versions, please check the full version number under Help, About Captivate.

[emilyb-captivate]

Great thank you!

[Lilybiri]

Let us know if you could solve the issue, please?