Captivate 2019 Registered but Exported Audio Says "Trial"

[bmack945363]

Hello,

I pay for a subscription to Captivate 2019 and I am signed into it. However, when I do a Video Demo the exported audio always has the spoken word "trial" embedded in it every 10 seconds or so. My Video Demos are unusable with this element.

I am signed in to my version of Captivate. My account is current and Captivate is registered with the same account that I am signed in with.

Any suggestions to get rid of the "trial" audio would be appreciated!

Thanks!

Bob Mack

[Lilybiri]

This seems to be a license problem, will try to contact a staff member to help you. Most people answering here are just users like you and me.

[Mayank_Meh]

Hi Bob,

I have sent you the private message. Kindly reply to it and we can connect to check this issue with trail of Captivate license.

Regards,

Mayank