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Captivate 2019

New Here ,
Feb 18, 2020 Feb 18, 2020

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I feel like there's a simple answer to this and I can't find it. 

I am using a smart shape as a button, in the properties I have it checked as a button, and am using Advanced Actions. 

One button gives me the option to check "infinite attempts", but another button I built the same way (I think), does not give me the option, and I can only select it one time.

What am I missing?

Thank you,

Carol

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Adobe Employee ,
Feb 18, 2020 Feb 18, 2020

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Hello Carol ,

 

Can you please share the snapshot with us where you are not able to see the infinite attempts checkbox?

 

Regards

Rashi

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Rashi, 

The images of are two different buttons one shows infinite attempts, one doesn't. I have compared all the settings and cannot figure out why they are different. Thank you, CarolWith.jpgWithout.jpg

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Community Expert ,
Feb 19, 2020 Feb 19, 2020

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Screenshots are very tiny for my old eyes. But am I correct, that you use a name 'Pause' for one of the buttons? That is a reserved keyword, please use another name.

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Engaged ,
Feb 19, 2020 Feb 19, 2020

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I'm guessing you have it placed on a Master Slide. If this is the case then it's automatically using infinite attempts and is also why you don't have the option for infinite attempts nor the reporting options.

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Community Expert ,
Feb 19, 2020 Feb 19, 2020

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Hmm... first thought so as well, but on the master slide the + button for states would have been dimmed, , And the 'Retain state....' otion would not have been there.  You cannot add states to shape buttons on the master slide, only on normal slidesn and you cannot activate the Retain functionality neither. 

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Lilybiri,  For the top button I am only using the states, Normal and Rollover. I have a second button for the selected state, as that is the only way I can get a screen reader to read the state of the button, i.e., CC On, and when off the on button hides and  the screen reader reads the underneath button as CC Off. The CC button works great, but the Pause and the play button only works once. 

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Not on the master slide. Both buttons are  on the first page of the course, and I am using, "rest of project". Should I try it on the master slide?

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Engaged ,
Feb 19, 2020 Feb 19, 2020

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Ah, it's the Rest of project that's doing this. And, no. Don't put it on a master slide.

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Community Expert ,
Feb 19, 2020 Feb 19, 2020

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Have a look at a functional Play/Payµuse button:

http://blog.lilybiri.com/custom-play-slash-pause-button-version-cp2019

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New Here ,
Feb 19, 2020 Feb 19, 2020

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But why would it appear for one button and not another?

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Community Expert ,
Feb 19, 2020 Feb 19, 2020

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I would never use a reserved keyword 'pause' as name for an object. Mentioned it in my previous reply, but you missed that. The other button has an acceptable name.

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Lilybiri,

I did miss that on the reserved keyword. I will look at that issue. 

Thanks

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