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Captivate 5 publishing error message: not enough memory

Guest
Feb 18, 2011 Feb 18, 2011

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Hello,

i'm in the course of testing the program for use in our company, and i'm struggling over this error message in Captivate.

I'm asking the question here in the hope that someone has an idea whether this error message is an problem of my workstation, or a problem of Adobe Captiva 5:

errormessage_captivate.PNG

This message occurs while publishing the swf file, after compressing and inserting swf file tags, while saving swf file (according the messages in the publish progress bar window).

The Project conditions are

  • 20 slides
  • Every slide contains around 5s of captured full motion video and audio
  • 10 Text captions, some zooming, and 3 text animations

I'm using

  • Adobe Captivate 5 (Trial)
  • Windows XP SP3 (Dell Latitude E6410, Core i5, 4 GB RAM)

Tried to change some settings, close programs, reboot. Always the same message.

This is not an real old or weak system. As i'm using other programs successful here with huge pictures and videos, and as for sure i won't get an computer upgrade from the company only for that, this post is the last chance for the program ...  ;o)

Thanks for any ideas ...

Ulrich

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correct answers 1 Correct answer

Community Expert , Feb 18, 2011 Feb 18, 2011

Try unticking the options in Preferences > SWF Size and Quality for SWF compression and see if that allows you to publish properly.  Sometimes one of these preferences can be triggering this type of error on a given hardware setup.  First try unticking both, then if that works, try ticking one at a time to see if any compression option is open to you.

SWFCompression.png

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Community Expert ,
Feb 18, 2011 Feb 18, 2011

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Try unticking the options in Preferences > SWF Size and Quality for SWF compression and see if that allows you to publish properly.  Sometimes one of these preferences can be triggering this type of error on a given hardware setup.  First try unticking both, then if that works, try ticking one at a time to see if any compression option is open to you.

SWFCompression.png

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Guest
Feb 18, 2011 Feb 18, 2011

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That was the point !

Deactivating the tick for "Compress SWF File" only resolved the problem.

Missed that during try to alter settings.

Great !!!

Thank you very much ! Project can go on ...

Ulrich

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New Here ,
Jun 10, 2024 Jun 10, 2024

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I downloaded the recent version Captivate Classic. I am receivng the same memory issues. I ended all my tasks in Task Manager including browser and company portals with no avail. i am simply importing PPT files into a new course. This is my first project.  There is no SWF option. Any help is appreciated. 

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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Please, this thread is from 2011, use a new thread.

Recent version of Captivate Classic is 11.8.3, so much has changed since version 5. Can you tell something about the system you are using: processor, RAM memory...?

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