Captivate (7) not changing slides

[BHSUID]

I have an standard advanced action that is supposed to hide 4 objects on a slide and then jump to a different slide. Captivate hides the 4 objects but will not change slides. I have tried using various options for getting to the correct slide. The most specific being Jump to Slide X. Captivate refuses to change the slide. Does anyone know what might be causing this behavior and how to fix it?

[Lilybiri]

Could I see a screenshot of the advanced action, and can you tell me which event you are using to trigger that action?

[BHSUID]

I am using a smart shape as a button and triggering the advanced action on success.

[Lilybiri]

Try to add Continue, I don't know what the action is On Enter for the slide you are jumping to.

How did you test? I'm asking this because if you use Preview, from this slide, and since the slide it should be jumping to is before the present slide, it will not be generated in the temporary output.

[BHSUID]

The On enter action is continue and I am using preview but from the first slide.

[BHSUID]

I have also tested the full published version and it does the same thing.

[Lilybiri]

That conditional action has no sense, it just a more complicated way of creating a standard action.

Can you insert a text container with the system variable cpInfoCurrentFrame? See what happens with that frame number when you click on the shape button. Try to add Continue as last statement. BTW you could have grouped the 4 objects to hide, and just hide the group.

To be sure, can you also post a screenshot of the timeline and select the shape button?

[BHSUID]

Thank you for trying to help. I realize that the conditional action doesn't make sense but neither does the current set up not working. I also realize that there are more efficient ways for setting up the project. I am working with what was given to me and I do not have time to recreate it. I am simply trying to get it to work correctly.

[Captiv8r · Accepted solution]

In that screen shot where you show your quiz settings, does it fix things if you enable "Allow Backward Movement"?

Cheers... Rick

[BHSUID]

OMG THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I thought I was going to be at my desk all night and through the weekend trying to re-create this project!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Captiv8r]

Hi there

Do you have a quiz? If so, you might have a question slide that is between where you are and where you are trying to go. If your quiz settings are set to require questions to be answered, Captivate won't allow you to skip over that unanswered question.

Cheers... Rick

[BHSUID]

Unfortunately there aren't any slides between the two. The above screen shot is from slide 30 and as you can see it is telling captivate to go to slide 29. I am using this same AA (to hide and go back a slide) throughout the project and none of them work.

I have tried go to previous slide, last slide visited and jump to slide and Captivate will not go back a slide.

[BHSUID]

[BHSUID]

I have also tried changing it up a bit and creating a new condition action telling captivate that if 1 = 1 hide those objects and change the slide and that didn't work either.