Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

captivate 8 crashes when publishing video

New Here ,
Dec 03, 2015 Dec 03, 2015

I am publishing a small (25 slide video) but it crashes whenever I publish. I have copied slides to another blank project but it crashed... need urgent help. have deadline.

151
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2015 Dec 03, 2015
LATEST

Start hiding groups of slides in your project and then test publishing. If the issue is in one of the slides in the hidden group you should be able to successfully publish out.

I usually try hiding one half of all slides and then the other.  If the project still crashes no matter which half is hidden, the issue is likely to be NOT on a slide but in one of the Variables or Advanced Actions in the project (perhaps use of a forbidden reserved keyword).

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources