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Captivate 8 - Cutting off software simulation

megans45727530
New Here ,
Apr 10, 2018 Apr 10, 2018

I have recorded a software simulation and the recording screen was in the red recording area.  When I ended the recording, half the screen was cut off in the filmstrip and preview area.  Any ideas on what might cause this?

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correct answers 1 Correct answer

RodWard Community Expert
Community Expert , Apr 10, 2018 Apr 10, 2018

Are you capturing on the main monitor or a secondary monitor?  If secondary monitor, recapture using only the main monitor.

Also check your Display % settings in Windows.  Best set to 100%

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RodWard Community Expert
Community Expert ,
Apr 10, 2018 Apr 10, 2018
LATEST

Are you capturing on the main monitor or a secondary monitor?  If secondary monitor, recapture using only the main monitor.

Also check your Display % settings in Windows.  Best set to 100%

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