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Captivate 8: Preloader won't display

New Here ,
Aug 31, 2015 Aug 31, 2015

In Captivate 8, the preloader will display locally, but not when published.  Has anyone else encountered this issue and/or know of a resolution?

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Adobe Employee ,
Aug 31, 2015 Aug 31, 2015

Hello,

Welcome to Adobe Forums,

Could you please tell me the version of Captivate you are using (Go to Help > About Adobe Captivate) ?

Also tell me the published output is swf / HTML5 ?

Please try yo switch browsers and see if that works for you.

Regards

Himanshu

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New Here ,
Sep 01, 2015 Sep 01, 2015
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Hi Himanshu,

I have version 8.0.1.242.  (Note:  There are not any available updates for my version at this time).

The output is swf.

I've tried launching the course in every browser except Internet Explorer.

Thank you for your help!

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