Captivate 8; Videos in MP4 format in elearning doesn´t work on android tablet- why?

[Problem_w_black_arrow]

Hi,

I´m working on a project in Captivate 8 and I have inserted a video in MP4 format. When I publish my project, it works fine on my PC but when I open the same project on a Samsung tablet (S4), there´s only a black square where I have inserted the video. Does anyone recognize this problem with videos in captivate 8 projects that doesn´t work on android tablets?

Kind regards, Gunilla

[Sreekanth_S]

Have you tested on other android devices?

Did you convert the video from some other format to MP4? If yes, something could have gone wrong during conversion.

Sreekanth

[RodWard]

And....with any HTML5 content, always test from a web server.