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Captivate 9 - Captivate Voice not getting installed in the right folder

Explorer ,
May 12, 2023 May 12, 2023

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My Captivate 9 is installed at: C:\Program Files\Adobe\Adobe Captivate 9 x64

During runtime when installer prompt, where the Adobe Captivate Voice should be installed.

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Community Expert ,
May 12, 2023 May 12, 2023

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Is this a typo?. Do you still use that old version 9 or are you on one of the version of CP2019: version 11, 11.5 or 11.8? From the path you mention it is indeed CP9 (9 years old?).

Adobe Voices: default path is directly under Program Files, not under the Adobe nor the Adobe Captivate folder.

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Explorer ,
May 13, 2023 May 13, 2023

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Did not work when VT files are at: 

  • C:\Program Files\VT
  • C:\Program Files\Adobe Captivate Voices\VT

Three years back I was able to install the voice, but did not remember the path now.

Our company is getting the desired result from Captrivate 9.

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