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Captivate 9 corrupting Conditional Actions

Community Beginner ,
Oct 05, 2015 Oct 05, 2015

One of my co-workers recently upgraded to Captivate 9. When she opens files created in Captivate 7 and 8, they view, edit, and preview alright. But once she saves them (convert them to Captivate 9) all the conditional actions get stripped out. Whether coming from Cp7 or Cp8 the conditional actions all convert to Standard Actions. The conditions (if) and the else information are lost and all sub scripts get shoved into one long standard action column. Any variable assignments are also blanked.

Has anyone else hit this issue and if so, is there a fix? I've got over 200 different courses spanning four languages. I cannot afford to have Cp 9 corrupt them all.

673
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correct answers 1 Correct answer

Community Expert , Oct 05, 2015 Oct 05, 2015

It is all over this forum, you must have missed it. A hotfix is available,

can you google for Hotfix in Captivate 9?

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Community Expert ,
Oct 05, 2015 Oct 05, 2015

It is all over this forum, you must have missed it. A hotfix is available,

can you google for Hotfix in Captivate 9?

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Community Beginner ,
Oct 05, 2015 Oct 05, 2015

Thanks Lily, sorry for not looking deeper. I got hit with this by my coworker when I walked in the office this morning, scrolled through the first page and didn't see any comments related to it. Then proceeded to use the "Ask Adobe Captivate" field as the search field by mistake. Great start to a Monday...and it doesn't feel like coffee will help.

Have a great week and thanks for your assistance!

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Adobe Employee ,
Oct 05, 2015 Oct 05, 2015

Hotfix instructions :-Hot fix | Adobe Captivate 9 issues

Thanks,

Nimmy Sukumaran.

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Advisor ,
Oct 08, 2015 Oct 08, 2015

NOW let's talk about getting the "Ask Adobe Captivate" field replaced with a search field.

These forums are helpful, but it's taken weeks of fumbling to actually find a process for searching the forums in a productive way.

The "Ask Adobe Captivate" field is misleading and should be removed!

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New Here ,
Oct 13, 2015 Oct 13, 2015

This hotfix doesn't work, it's still buggering up my conditional statements to standard actions after I completed the hotfix!

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Community Expert ,
Oct 13, 2015 Oct 13, 2015
LATEST

It will not repair already upgraded projects, works when upgrading ptojects

after installing the fix.

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