Captivate 9: Hot Spot Quiz Slide Text Formatting Options Disappeared...

[sarahh31139793]

Ok so this was working fine yesterday - no idea what happened here. C9 is not giving me formatting options on the Hotspot quiz slides I created last week. As you can see I was able to format the text last week but now the options aren't there. The displayed options do not effect the text but instead effect the text box. I can click in the text, highlight the text, and type new text - just no formatting. I'm sure that this is a simple fix but I can't figure it out. Any help is appreciated!

[Lilybiri]

I see the text cursor (which means you are in Edit mode) but indeed a lot of the Properties panel is missing. Can you try to reset the Workspace (it is labeled Classic, open that dropdown list).

[sarahh31139793]

Hi Lilybiri - I tried reseting the Classic workspace and it didn't fix the issue.

[RodWard]

Is all that small text also included in the Question Text caption object?  It certainly looks that way.

If so, perhaps Captivate doesn't like having more than a certain number of characters in those particular captions.

Try moving the finer print to a separate character so that only "Click on the decision variable in the following scenario" is part of the question caption.

I would also try NOT having the full colon at the end of the question.  Sometimes Captivate reacts badly to having punctuation characters in some places.

[sarahh31139793]

Hi RodWard - that worked! I'll have to recreate the questions but that's no big deal. Thanks!