captivate 9 in firefox

[WG007]

Hi,

I am quite confused. The Captivate 9 output in HTML5 seems to work in Firefox. Only videos (progressive streaming) do not appear.

Ist there any work-around?

[BDuckWorks]

By 'seems to work,' I'm led to ask: are you in preview, have you published the content locally, are publishing to a development web server, or hosting on a production LMS?

These options are listed progressively from easiest to accomplish to most difficult. Your project plan should include these successive stages for testing and content verification with your stakeholders where they are able to review the content and you are able to validate the functionality of the course as designed.

Each of these options has benefits, advantages, issues and concerns.

It sounds to me like you may be previewing, or publishing to a shared drive, and reviewining in a browser that may have a file:// as a url structure. I published one yesterday that appeared in the browser as:

file:///C:/Users/Public/DOCUME~1/LOCALA~1/Review/PDFTES~3.HTM

This will give you rapid access to the preview, but will break any relative links to a server or LMS and prevent any streamed content from loading.

If you have access to a web server or LMS, you should publish your project to a zip file, upload the content to the server, ensure that you can view it as a user would and test the project.

[WG007]

Hi,

many thans for your response. In fact, there is a convertion bug in Captivate 9. If you put any video file it will be first converted into flv, then when you choose the HTML5 option as an output, it converts again (back) into MP4. These ones do not work in Firefox. It took the "buggy" videos from the vr folder and converted them again into MP4 using the same tool Captivate uses (Adobe Media Encoder CC 2015, H.264). Then I put them back into the vr folder, and voilà, I can see the videos in Firefox, localy and online.

I had no time to check if the videos work in a LMS environment yet. But I don't expect any desaster. 😉