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Captivate 9 Issues

New Here ,
Jun 27, 2016 Jun 27, 2016

Is anyone else having the following Captivate 9 issues and knows how to resolve?

1. Not all my latest content is publishing - I'm seeing old content, even though FORCE re-publish on all slides is checked.

I have already tried deleting old content and renaming the course and redeploying with no success.

2. When using a TOC, I am not showing quiz slides, however if I allow users to skip a quiz, it will NOT check off the slide BEFORE the quiz.

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Community Expert ,
Jun 27, 2016 Jun 27, 2016

1.  Try clearing your Project Cache, and your browser cache.  You can clear the Project Cache via the Clear Cache button in Preferences.  For clearing your browser cache, try hitting the F5 key.

2. If the quiz slides are not shown listed in the TOC then Captivate usually assumes the slide before them that IS listed is just the first slide in that segment of slides and unless you visit all slides in that segment then it doesn't mark the listed slide as completed.

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New Here ,
Jun 28, 2016 Jun 28, 2016

Thanks for the hints Rod

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Advisor ,
Jun 29, 2016 Jun 29, 2016
LATEST

Did Rod's hints resolve the issues?

1. Not all my latest content is publishing

If not, how are you reviewing the materials, on a local drive or published to a webserver; or dev site for your LMS?

How did you rename the course?

Renaming inside of Captivate will often change the filename and path for displaying the content. If you renamed, republished from Captivate, but used the same url in a browser, the content would not have changed.

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