Captivate 9 just converted all of my conditional actions to standard actions

[jnifferg]

This is not a Captivate 8 conversion issue. I spent several  hours this morning creating conditional actions and assigning them to the learning map that I am creating in Captivate 9. I save the file several times along the way, and also at the end.

I then went to lunch and attended a meeting. When I returned and reopened the file in order to duplicate and edit the existing conditional actions, I found they have been converted to standard actions, and my variable settings and expressions had been dropped.

I do not have a screen shot of what it is supposed to look like -- these are the "Then" actions that were associated with the first condition. The second condition, and all of the "else" statements have been dropped.

I was supposed to have this ready to present to my boss by the end of the day -- and I would have, if I didn't have to start all over. And how do I know this won't happen again?  ARGH!!!!!

HAS ANYONE HAS THIS HAPPEN, AND IS THERE A FIX?

[Kurrykid-jzpfVq]

What version of Cp9 are you using? Have you installed the patch that fixes the issue?

[jnifferg]

I am using version 9.0.0.223, This version was installed only 2 weeks ago by my IT group when they gave me a new computer, so I assume any updates and patches would be installed with it.

[Lilybiri · Accepted solution]

No, they did not install the patch to 9.0.1.320 nor the hotfix to 9.0.0.230. You are still on the first release which had that bug, solved by a hotfix published shortly after the first release. That hotfix is now included in the patch which you need to install ASAP.