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Captivate 9 Responsive project recording using automatic type

Participant ,
Dec 01, 2016 Dec 01, 2016

Hi,

I've started a new blank responsive project. I then go to slides>software simulation. Click ok. Under Recording type, I use automatic, training mode and hit record.

I expect a new slide to be created per clicking in the recording window. However, I am forced to use printscreen keyboard key as if I was using manual mode.

Can anyone help?

Thanks,

Dan

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Community Expert ,
Dec 01, 2016 Dec 01, 2016

Which version? The latest version is 9.0.2.437

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Participant ,
Dec 01, 2016 Dec 01, 2016

Yes, 9.0.2.437. Very frustrating. I'm curious if I'm missing some setting I'm not familiar with, but nothing is jumping out.

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Participant ,
Dec 01, 2016 Dec 01, 2016

Even more strange, PrtScn is not required if another pop up or manu appears in my app.

But, if I a page to advance to in my app, prtscn key is required.

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Community Expert ,
Dec 01, 2016 Dec 01, 2016

Are you on WIndows? If yes, do you Run Captivate as Administrator?

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Participant ,
Dec 01, 2016 Dec 01, 2016

Yes, Windows. I think I am part of the admin group, but I also right clicked and opened Captivate as admin. Same behavior.

Not sure if its related, but when I publish with Trade Gothic font its lost from a responsive project. This font is fine when I publish from a traditional simulation project.

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Community Expert ,
Dec 01, 2016 Dec 01, 2016

That is not related. For a responsive project you need to use a websafe

font. It is possible that the app to be captured causes problems. Could you

try a short capture for another app to check if the problem.persists?

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Participant ,
Dec 02, 2016 Dec 02, 2016
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I think you are correct. Its the app. I will not be using responsive project for a few reasons now. Thanks.

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