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Captivate 9: Slide Audio dialog box has missing buttons

Explorer ,
Mar 07, 2016 Mar 07, 2016

Hi, all:

I am using Windows 7 Enterprise 64-bit with an i7 processor and 8 Gigs of RAM. I am using Captivate 9, version 9.0.0.223. I also have Captivate 6 on this machine.

Sometimes when I go to edit audio, the Slide Audio dialog box is blank on the right side, so I can't access the buttons to save my edits.

Has anyone else seen this?

Thanks,

Tracy
missing_buttons.PNG

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correct answers 1 Correct answer

Explorer , Mar 07, 2016 Mar 07, 2016

OK, following your lead, I hooked up a second monitor with a higher resolution, made it my primary monitor and now I see everything!

Your intuition is correct!

THANKS! You're my hero!

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Community Expert ,
Mar 07, 2016 Mar 07, 2016

Can you try to change resolution? It looks like you have a too low

resolution.

2016-03-07 16:07 GMT+01:00 MajorIssues <forums_noreply@adobe.com>:

Captivate 9: Slide Audio dialog box has missing buttons created by

MajorIssues <https://forums.adobe.com/people/MajorIssues> in *Adobe

Captivate* - View the full discussion

<https://forums.adobe.com/message/8568540#8568540>

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Explorer ,
Mar 07, 2016 Mar 07, 2016

Hi, Lilyburi:

That worked enough to resolve my problem! It's a laptop, so I am limited in what it can show, but I bumped it up from 1280 x 768 to the highest option 1366 x 768. Now I can at least see the Save button.

Thank you very, very much!

missing_buttons2.PNG

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Explorer ,
Mar 07, 2016 Mar 07, 2016

Ugh...but I still can't close the Slide Audio dialog box because I still can't see the Close button...  😕

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Explorer ,
Mar 07, 2016 Mar 07, 2016
LATEST

OK, following your lead, I hooked up a second monitor with a higher resolution, made it my primary monitor and now I see everything!

Your intuition is correct!

THANKS! You're my hero!

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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