Captivate 9: Software Demo Screen "jumps" on one slide

[Sammykins777]

Hi,

I cannot figure out why on one slide of a software demo it appears to jump from far left to the correct positioning. All other slides perform fine but this one slide. Has anyone else had this problem?

Thanks

[Lilybiri]

Did you perhaps turn on automatic panning? I never did see this until now.

[Sammykins777]

Hi Lilybiri,

I am editing for someone else, so I'm not sure. It doesn't pan in the rest of the software demo. I've seen it before in another one of our captivate projects.

[Lilybiri]

That was the only reason I can think of that could cause this problem. Difficult to help since you are not the author of this demo.

Can you check the version number? It should be 9.0.2.437/

[Sammykins777]

Yes, that is the version number I have.