Captivate Closed Captions, Voice audio on simulations - hiccuping with mouse clicks!

[Guest]

I have created a demo simulation (using Excel) with recorded voiceover.  Now, after adding Closed Captions my voiceover is 'hiccuping' everytime the simulation shows a mouse-click. This didn't happen before I added the Closed Captions.  Any suggestions? 

[RodWard]

I'd usually suggest breathing into a paper bag for hiccups, but I don't think that will help in this case 😉

I'd try playing the content in a different browser, and on somebody else's system.  If you find that the issue is only present on your system, you may need to update your audio drivers.

[Guest]

Nope, different browsers make no difference.  Here is the link (make sure you watch as far as the mouse starts to click on the Excel screen);

http://ldnh.co.uk/sites/default/files/SortingDataResponsive/index.html

[Guest]

I think this may be some kind of html5 vs Flash thing. I'm doing simulations again at the moment (not responsive) and have realised that, in-between clicks, Captivate has a brave attempt at recording any screen changes as .swf. As responsive projects are html5, there's going to be a problem. Basically, simulations, demos etc haven't been optimised for html5.

[Martin_Smith]

I think this is the issue here.  I've published to connect as just HTML and it hiccups, if I publish as swf and HTML both, the hiccups don't go away completely but are greatly reduced.