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Captivate does not leave the Adobe Software License Agreement screen!

New Here ,
Oct 27, 2021 Oct 27, 2021

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I purchased a new license for adobe captivate, logged in... and the adobe license agreement appeared. 
I click accept, but it closes the app and goes back to the contract screen, looping all the time. Already tried: - AppData\Local\Adobe\OOBE and delete _LicenseAgreement - Uninstall all adobe apps, clear registry keys, clear temp, clear userdata, restart and reinstall..
-
When installing , it asks for a login and password... it validates and returns to this screen...
I click on accept... it closes the application and returns to this screen.
nothing worked! Need help!

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Community Expert ,
Nov 09, 2021 Nov 09, 2021

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Send an email to captivatehelp@adobe.com for assistance.

Paul Wilson, CTDP

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