Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Captivate files on SharePoint 2010

Community Beginner ,
Dec 06, 2015 Dec 06, 2015

Hi all,

I'm trying to get a Captivate 9 responsive project to work in SharePoint 2010. I followed the instructions here (Q and A: Can I upload Adobe Captivate output to Microsoft SharePoint? | Train-A-Scope - Steven Knigh...) but when I click on the link, I just get the waiting symbol.

Capture.PNG

It doesn't even go to the 'Adobe Captivate' popup that appears in other projects. I viewed the page source, and it's definitely loading the file, just not letting the project start.

I've set the project to auto start, but could it be that SharePoint isn't acting on that?

Any tips would be hugely appreciated.

Lorraine.

409
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Dec 07, 2015 Dec 07, 2015

Hi Lorraine,

Testing out this process works in my environment.

What operating system are you on?

Are you launching the Captivate content from your device or desktop/laptop computer?

What browser are you using?

Usually, I will get this clocking if the my security settings aren't set to allow active content on my device (Android) or PC.

Firefox does not like the HTML5 content on my device, but Google Chrome works just fine using these steps.

Translate
Community Beginner ,
Dec 07, 2015 Dec 07, 2015

Hi Lorraine,

Testing out this process works in my environment.

What operating system are you on?

Are you launching the Captivate content from your device or desktop/laptop computer?

What browser are you using?

Usually, I will get this clocking if the my security settings aren't set to allow active content on my device (Android) or PC.

Firefox does not like the HTML5 content on my device, but Google Chrome works just fine using these steps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 07, 2015 Dec 07, 2015

Hi Greg,

Thanks for your reply. I think you're probably right, that the security settings aren't allowing the content to run.

I'm not going to mark it as correct just yet, as I need to take your suggestion to the IT staff, but I'd say you're right.

Lorraine.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 07, 2015 Dec 07, 2015
LATEST

Hi again Greg,

I did all of my steps again, but this time I made the library in SharePoint myself rather than my colleague doing it. I made sure it was an assets library, and it all works fine. I don't know if that's what fixed it as I'm new to SharePoint, but I'm sure it was something to do with security.

Thank you for your insights.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources