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Captivate lagging and freezing

New Here ,
Apr 17, 2020 Apr 17, 2020

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Hello,

I'm trying to run the latest version of Captivate on my Mac. I have a brand new mac with tons of free space. The program is SO slow its almost unbearable to work in. When I try to preview my projects it lags and freezes up the entire computer so that I have to restart it. I am at my wits end. Any suggestions? 

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Community Expert ,
Apr 17, 2020 Apr 17, 2020

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Are you working on project files that are on your local hard drive?

Do you have your Default Locations set to local hard drive folders?

If you are working from a Retina Screen, you may need to lower your display settings to reduce load on the graphics card.  It's a known issue with Captivate on Macs.  I'm a Windows user so someone else will need to tell you how it's done.

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