Captivate newbie needs help opening published file

Report · Apr 30, 2022

Hi All. I've been using Articulate for years but I'm still a newbie in Captivate. I have created a module and need to share it with my stakeholders. I am working from within a major global corporation and so security is tight and certain sites are restricted. My module is a SCORM file with a quiz, and I have published as HTML5 only. I chose to zip the file and save it to my desktop initially; I then unzipped the file and I have that on my desktop as well.

My first issue is that I can't play the module from my desktop. Regardless of what browser I use, clicking on the index_scorm HTML file (in the unzipped folder) results only in a spinning wheel. If I can't open my own file on my own desktop, I don't know how to share it with others.

However, I have also tried to load the zipped file to Scorm Cloud. I run into the same issue, though - upon launch, all I see is a spinning wheel in an otherwise blank browser window.

Does anyone have any idea what I'm doing wrong and how to fix it??

Report · Apr 30, 2022

If you publish a SCORM file, it is not necessary to zip yourself because it will be zipped automatically by Captivate. Your sentence about zipping makes me suspect that you didn't publish correctly? It is necessary to set up Reporting in Quiz Preferences to publish a SCORM course. Was that the case?

Problem with a SCO is that you need to upload it to a LMS to have all the functionality, so your idea to upload to SCORM Cloud was fine.

When you tried Preview HTML in Browser (F11), did you get a good result? If this is a non-responsive project, that Preview method is the best way to check your course before publishing.

Report · Apr 30, 2022

Sorry I wasn't clear. At publishing, I selected the option within Captivate to produce a zipped file. I did not manually zip the output.

Preview in HTML5 gives me the same result - a spinning wheel in the browser window. Any thoughts on why I can't get the preview to work?

Report · May 01, 2022

That means something is really wrong with your project.

Did you check if you don't have any components which are incompatible with HTML output? Use the HTML Tracker (Project menu) to help.

Do you have a very heavy first slide? I mean: with audio, video, interactive objects... Avoid that.

How big is the output folder? You can check this in Captivate in the Project Info panel (open from the Windows menu). It has a button which allows to estimate the size of the HTML output.

Can you post a screenshot of your publishing dialog box? Just to be sure you only publish to HTML and not to both SWF and HTML.

Which browser(s) did you use to test?

Report · May 01, 2022

I was able to hone in on the issue by copying the slides into a new project. I determined that the problematic slide was one that had a hyperlink on it. After removing the hyperlink from the slide, I was able to preview and publish normally.

In this circumstance it's okay to remove the hyperlink, but can you tell me why a hyperlink would block the preview and publish features, and how to resolve it in the future if I truly need to display a hyperlink?

Thank you for your assistance!

Report · May 02, 2022

Which action did you trigger by the hyperlink? Normally it works perfectly, but apparently you had some corruption in the file.

Have a look at:

http://blog.lilybiri.com/use-hyperlinks-as-interactive-object