Captivate Publishing SWF but not HTML

[mikes92313355]

Hi, I'm having a very strange problem that I really can't see any reason for this to be occurring. I created a captivate project a while ago and just opened it up again to update it to HTML5 since flash is dying (slowly). So i successfully published to HTML5 (only) but when I clicked "view project now" after publishing, I got a message that said "cannot open file". When I opened the .index file, it just gives me the loading wheel and never loads.

The kicker is that when i publish to Flash (.swf) it works perfectly...

I've played with the preferences, publishing with and without scorm and the HTML5 tracker has no hits on flash offenders throughout the project.

Here is a link to the file.

PTAdvanced.cptx - Google Drive

Maybe someone else has an idea? I'm completely out of ideas of things to change at this point.

Thanks,

Mike

PS. I have Adobe Captivate 9 and i've never had any issues with any other files like this in the past publishing in either html5 or swf.

[Lilybiri]

Pleasr, upload the file to a webserver, do not test locally.

[mikes92313355]

Hi Lilybiri,

I don't think this is the problem. I've uploaded the output to github here: https://github.com/mikestein2016/PDTCPlacementTest

GitHub - mikestein2016/PDTCPlacementTest: ptdc

This is the output: https://mikestein2016.github.io/PDTCPlacementTest/

In flash though, it runs without a problem, but that defeats the purpose of why I was reuploading it in the first place.

During the publishing, it lags on "optimizing content" for quite some time before successfully publishing. I tried to change each slide to "JPEG" instead of "Optimized" but it didn't make a difference.

- Also to papaintegrator, I have full permissions as I'm the administrator of my computer so permission shouldn't be the issue here.

Thanks for your help.

Mike

[papaintegrator]

Hey Mike,

Will it be possible for you to share the zipped HTML5 output? and/or the cptx?

/best

[mikes92313355]

Sure, it's in the first post but also here: 

CPTX File - PTAdvanced.cptx - Google Drive

The output can be found on github at:

https://github.com/mikestein2016/PDTCPlacementTest​

Thanks for the help.

Mike

[papaintegrator · Accepted solution]

Thanks Mike,

It worked for me after I copied and pasted all of the slides to a new project and published HTML5 output.

To copy: Select all slides in filmstrip view.

/best

[mikes92313355]

Really!? I did that! I just did it again and got the same problem:

However, it did work when I viewed it on the browser...I have no idea why it would this time!? Anyway, I guess as usual, the solution when things don't work is to copy and paste into another project. This output not opening thing is still weird though. Never happened to me before and didn't happen when I created this project.

Anyway,

Thanks for the help. It worked out in the end!

Mike

[papaintegrator]

As Lilybiri pointed out, use a webserver such as wamp OR apache to test.

However if you still want to test locally, make sure to call the index file from local system, do not run the one from Google Drive.

If you still can't run the project from local system, this could be the issue of 'permission denied to dependencies' and you must provide sufficient privileges to the folder(s) the project is published into.

/best