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Captivate remains "not responding" when visiting the assets panel.--Last week's problem persists.

Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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First off, I am running the latest update of Captivate AND Windows, I checked. My computer also runs Adobe CC programs without any problems. I always close all other programs while running captivate. That being said, Captivate is still crashing when I visit the assets panel (although I CAN save now--a big improvement over last week). Additionally, there is several seconds lag time in placing anything into the workspace ( buttons from the drop down menu, text caption boxes,etc.). Any suggestions would be greatly appreciated.

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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Do you have good bandwidth? Sometimes the lagging is huge, but always when the download speed of my network is too low on a WiFi device. You can check using one of the speedtests available everywhere.  It is rarely the capacity of the system itself which is causing this problem.

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