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Captivate Reviewer 2019 didn't play the content right

New Here ,
Jul 14, 2020 Jul 14, 2020

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I'm a first-time user of Captivate Reviewer 2019. I use to share my project with my coworkers for review on SCORM Cloud, but I want  my coworkers to be able to comment on a specific time/slide.

 

However, when I viewed the CREV file on Captivate Reviewer, some contents were missing. It couldn't show some images, some fluid boxes, and some video recordings, and a multi-state image and its corresponding buttons. Adobe AIR was installed on the computer.

 

I uploaded the published zip file of the same project to SCORM Cloud, and it worked fine.

 

Did anyone encounter the same issue and fix it?

 

 

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