Captivate: Scroll bars with new SCORM package

Report · Sep 09, 2015

I'm having an issue with SCORM publishing settings in Captivate 8. The SCORM packages I made last month or earlier display perfectly when launched in Moodle, but all my new ZIPs (the last two weeks), launch either oversized (in Chrome, IE) or inside a window within a window with two vertical scrollbars and one horizontal one (Firefox).

I've tried multiple varieties of publishing settings, and cannot seem to resolve this issue. The issue is not Moodle related. If I attach a ZIP package file from August, it displays perfectly in all browsers. If I switch to a September one, the issue occurs. Switch back to August, fixed. Switch back to September, broken.

Any clue as to what settings or toggles I need to change to resolve this issue?

I appreciate any help or suggestions. See below for some screenshots.

How an August package displays:

How a September package displays in Chrome and IE:

How a September package displays in Firefox (FrontMotion):

Report · Sep 09, 2015

Sounds like the CSS is different between the two. What output are you using, swf or html5 or both?

See if you can find CSS, overflow-y:auto;

Report · Sep 09, 2015

Look at the differing widths of the content in these images.

There seems to be a difference in the view percentages of the images in your screenshots. The one from August that doesn't have scrollbars is definitely smaller than the ones later that need scrollbars.

Are you sure the issue here isn't simply that you've magnified the later ones in the browser a little?

Report · Sep 10, 2015

I have tried using just SWF, just HTML5, and both together. That does not (seem to) have any impact.

The browser is not zoomed. The two Chrome screenshots were taken minutes apart in the same instance of the same browser window. The only thing I changed was the active SCORM package in Moodle. Yes, I'm sure it wasn't magnified.

"See if you can find CSS, overflow-y:auto;" Unfortunately, this reply is too vague to be of any use to me. If I find that CSS statement, what do I do with it? Is it correct? Incorrect? It's not there (see below). Should it be? Once I know what needs to change, will I now have to open each and every package I create and edit the CSS manually? I was hoping to figure out what changed in Captivate, so I can fix it there and have it automatically implemented (as it was before).

Here is the contents of the captivate.css file in the SCORM package:

#CaptivateContent {

text-align:center;

}

Thank you both for taking time to reply. I really appreciate it!

Report · Sep 10, 2015

My suggestion is to buy this piece of software Scooter Software: Home of Beyond Compare. There is a free trial right now.

Point it at both of the folders and it will tell you what's different. I've use this software for years and it's been a life saver for many different issues. Best value for a utility software I've ever seen.