Captivate starting and freezing

[sergepaulus]

Hello,

Captivate, version 9.0.2.421 doesn't work anymore, my system version is MacOSX 10.11.6.

In the console I have this relevant message but what do I do with it ?

WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.6 instead of 10.11.6. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

6/02/17 11:01:23,896 Adobe Captivate[810]: 0   CarbonCore	0x00007fff866a16df ___Gestalt_SystemVersion_block_invoke + 113
6/02/17 11:01:23,896 Adobe Captivate[810]: 1   libdispatch.dylib	0x00007fff8716840b _dispatch_client_callout + 8
6/02/17 11:01:23,896 Adobe Captivate[810]: 2   libdispatch.dylib	0x00007fff87168303 dispatch_once_f + 67
6/02/17 11:01:23,896 Adobe Captivate[810]: 3   CarbonCore	0x00007fff8662dfbc _Gestalt_SystemVersion + 987
6/02/17 11:01:23,896 Adobe Captivate[810]: 4   CarbonCore	0x00007fff8662d7d0 Gestalt + 139
6/02/17 11:01:23,896 Adobe Captivate[810]: 5   AdobeCoolType	0x000000010cb14e02 AdobeCoolType + 3586
6/02/17 11:01:23,896 Adobe Captivate[810]: 6   AdobeCoolType	0x000000010cb263a5 AdobeCoolType + 74661

any help could be appreciated...

[Lilybiri · Accepted solution]

You are not on the latest version. Is it possible to upgrade to 9.0.2.437? I vaguely remember there were issues with your version on Mac.

[sergepaulus]

Thank you Lieve, the upgrade corrected my problem...

[Lilybiri]

Pas de problème, solution facile en ce cas.