Captivate starts but freezes - Mac, Sierra

[Nealf21]

Captivate opens but then freezes with a spinning beach ball. Captivate was working fine for me last fall.  I am on a Mac running Sierra. 

Any suggestions?

[Lilybiri]

Which version of Captivate?

[Nealf21]

It is Captivate 9.  I cannot see the version number because everything is frozen on the application when I try to start.

My first thought was to see if there was an update, but Captivate freezing doesn’t allow checking for an update.  It was installed when I had El Capitan running. 

I bought Captivate in September 2016, so it is whatever version being sold them.

[jeromel3772269 · Accepted solution]

I'm sorry to inform you, that Captivate doesn't work with Sierra yet. It's incredible but real!

[Nealf21]

Thank you!  I never would have thought Adobe would neglect to update the software to be compatible.

[RodWard]

You guys are DEFINITELY using Captivate 9.0.2.437 version right?

(The version that you downloaded back in September last year might not be this current version.)

[jeromel3772269]

It's right, I'm using the 9.0.2.437

[annh44908888]

When do you expect to have Captivate 2017 work on Sierra OS?  I downloaded the 30 day trial version; it translates old Cp files but I cannot create anything from scratch.