Captivate user licence

[Charlotte Leyland]

Hi

I've recently purchased a single user licence for Captivate but I would like to be able to access it via two different machines. Is this possible?

Many thanks

Kim

[Lilybiri · Accepted solution]

You can activate the license (you didn't tell if it is a subscription or perpetual license) on two machines.

[Charlotte Leyland]

Thank you, it's a subscription licence

[Lilybiri]

You can install it on more than 2 systems, but you can have only two activations at the same time. It is always possible to deactivate on a machine, then activate on another. I am doing that quite often, to switch activation between laptop and Surface Pro, keep the activation on desktop PC active all the time.

[Charlotte Leyland]

Thanks.  Really silly question but I how do I install it on my second machine?

When I log into my Adobe account / Manage Plan I cant see how to download it?

[Lilybiri]

Download the trial version from the Adobe site or from the ProDesignTools site and install it. When logging in with the Adobe ID which is connected with your subscription license, it will be recognized and the install will be validated.

[Charlotte Leyland]

That's great thank you, I didn't think of doing it like that.

Thank you so much for all your help

[Lilybiri]

You're welcome, have fun with Captivate!