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Captivate Video Crashing when Published

New Here ,
Apr 02, 2020 Apr 02, 2020

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Hi forum, 

 

When I Publish > Publish to computer > Publish as video, unfortunately, my Captivate crashes and won't publish as it used to. I'd like the .mp4 export as I'll be joining it with a Premiere project. Any ideas as to why Captivate is crashing? I have the most updated version of Captivate (11.5.4), a mac, Catalina, and I've done this many times before. 

 

Thank you for any useful help you can provide, 

 

Cassy 

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