Captivate9 trial version output expiry

[Guest]

Hi,

I am evaluating Captivate9 trial version for our company. Does the output generated by the trial version (both exe, and HTML5/Flash outputs) have some form of expiry, such that the output contents will no longer become viewable? There was a warning about this when I tried generating HTML5 output:

If there is indeed some form of expiration on being able to view the output after the trial period, and we purchase a short term (one month) subscription, will that remove the expiry of any generated output?

Regards,

Krishna

[RodWard · Accepted solution]

After you purchase your new license you need to re-open the CPTX project files, go to Preferences > Project > Start and End and there remove the Expiry date, then republish the content again.

[Guest]

Thanks for the quick response! We might go for a one-year subscription. I assume we can re-subscribe after a year if we need?

Also, we used to have a full licensed copy of Captivate 3, but it no longer works due to Flash player not being supported. Any idea if the old licence can be carried over?

[RodWard]

Carry over a license from Captivate 3 to Captivate 9?  That would be a No.

Just purchase a license for a single month?  I believe you can do something like this, but you'd probably end up paying almost as much as for the full license due to the penalties.  But you'd better ask Adobe.  I don't work here.

[Guest]

Thanks RodWard. I'll try contacting Adobe.

[Mayank_Meh]

Hi,

Greetings..!

Adobe Captivate 3 is a very old version and will not work with latest OS and Flash Player . You can purchase the subscription for Adobe Captivate 9(only annual subscription) for 29.99 USD per month. It is an yearly contract and if you will cancel it before one year's end then there is a termination fee associated with it which is 50% of the remaining amount. Also as per the new policy you have an option to return the subscription within 14 days of purchase.

Hope this answer's your query.

Regards,

Mayank

[Guest]

Thanks Mayank. Yes I confirmed the details via an online chat with Adobe Captivate support. We will be purchasing a 1 year subscription shortly.

I was told the subscription renews automatically every year, so if we don't want to renew, we have to contact support a few weeks prior to renewal date to cancel it.