Click box dissappearing despite being shown for "remainder of slide"

Report · Jan 19, 2016

I am using two click boxes on a slide and once clicked, I want them both to play for the remainder of the slide. However, the first one is disappearing before the end of the slide and I am not sure why. I am using Captivate 8. Help is appreciated.

Report · Jan 19, 2016

Sorry, don't understand your question, probably because of the terminology. By definition a click box is invisible, how can it disappear? A click box cannot 'play' anything, it is just an interactive object that can be clicked and trigger an action, advanced or simple. Can you post a screenshot of the timeline, and try to explain the functionality of those two click boxes, please?

Report · Jan 20, 2016

Hello and thank you for your reply. Okay so here is a screenshot of it. Basically I have the picture inside of the click box (on the left) that when clicked, the text box to the right then appears. The text box (green border) is what is dissapearing before the slide is over.

Report · Jan 20, 2016

Please, I asked for a screenshot of the timeline, not the slide.

Report · Jan 20, 2016

My bad, here you go.

Report · Jan 20, 2016

Report · Jan 20, 2016

Oops, no labeling. I suspect the Next button is Button_13. It is pausing the slide at 15.5secs. I don't know why you extended the duration so much more, nothing after that time is useful at all.

You tell that text box is disappearing? It seems not to be text at all, but images, right? I see only two text captions and one shape serving as text container. What is that disappearing text?

Report · Jan 20, 2016

Yes Next button is Button 13. And in the image here: it is both shapes green and orange with text inside and the one at the top (green) is dissapearing too soon before the slide is over. Upon click of the image on left the shape with text is revaled and i would like it to remain until the end along with the other one. Does this makes sense?

Report · Jan 20, 2016

Which image is that on the timeline? Does it have any transitions?

Why is that slide so long after the pausing point of the button? What is the reason for that?

Report · Jan 20, 2016

No reason but that doesn't have any effect on the click box does it? And it is not a standalone image it is part of click box 17 on the timeline.

Report · Jan 20, 2016

In my first answer I told you that a click box is invisible. It is just an interactive object that be used to trigger two actions: On Success and After Last attempt. There is NO WAY to have anything to be part of a click box as you tell. The click box has its pausing point much alter than the Next button. Since you cannot tell me where is the image that disappears, sorry, I give up.

Report · Jan 21, 2016

Sorry if I was not using the right term I am new to this. What I am meaning to say is my success caption for my click box is disappearing before the end of the slide and I would like it to remain on screen the whole time. Does that help?

Report · Jan 21, 2016

OMG! You are not talking about a text container appearing but about the default Success message. Timing of that message is set in the Timing panel, after selecting that message.

Report · Jan 21, 2016

It is not the default success message, I changed it to include my own text. I would like to have that text appear and stay for the entire slide but it is not working that way. It is still disappearing in the middle. Someone else messaged me and said success messages only stay on for a short time as a default. But the thing is I have another click box with success caption (again customized by me to include text instead of “success” message) and it does indeed appear for the entire slide so I am not sure what the difference is.

Report · Jan 21, 2016

It is not because you change the text itself that it is no longer a default Success Message object.

Didn't you ever take any training for Captivate? This thread is so long, and just now I discovered that you are talking about a built in feedback message, not at all about text that has to appear.

Those feedback messages have a timing that is not linked at all with the timing of the interactive object they belong to, in this case a click box. If you select the Success message itself, and go to the Timing panel you'll see that it is NOT possible to time such a message for the rest of the slide. The default time is 3 secs, and you can change that default time. Make it as long as the duration that remains from the start of the Click box timeline until the end of the slide, and you'll be sure that the feedback message will remain till the end of the slide. The user can click on the active part of the click box timeline (start at about 10.5secs in your timeline) either at the beginning or later. With a timing for the Success feedback of 23 secs you should be safe. BUT you are screwing this normal work flow up by that Next button!! It has a pausing at about 16.5secs. If you put the duration of the Success feedback to 23 secs and the user waits too long to click on that Next button, the Success message will disappear after 23 secs.

Again my questions: why is that slide so loooooong. Why is the Next button pausing so early? All the frames after the pausing point of the Next button are just making that slide longer, and it will prevent that you can have the Success Message all the time on the slide because it depends on the time that the user waits to press that Next button.That has no sense, and you never answered my questions about them.