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Continue from where you stopped last time? box not appearing in Chrome

Community Beginner ,
Jul 01, 2019 Jul 01, 2019

Hi all, our team all updated to the latest version and now the "Continue from where you stopped last time?" box that would generally appear if a user navigated away and came back won't appear on courses in Chrome after the update, it appears in Firefox, Edge, and IE. Has anyone else encountered this?

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Community Expert ,
Jul 01, 2019 Jul 01, 2019

Are you reporting to a LMS? Or are you talking about bookmarking using th TOC?

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Community Beginner ,
Jul 01, 2019 Jul 01, 2019

These courses are ultimately uploaded to an LMS, but that's not what I'm talking about and we don't know how that performs yet, since the courses we're currently developing aren't uploaded yet. If it were an LMS issue, that would be great as we could pass off the blame.

Generally if you leave the course and come back, you get a dialogue box with:

Adobe Captivate

Continue from where you stopped last time?

Don't ask me this again

which allows you to go to the last slide you completed. After the update, we test published some courses locally and this still shows up, except in Chrome.

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Community Expert ,
Jul 01, 2019 Jul 01, 2019

That box is a popup.  If it appears in some browsers but not others it's not likely to be Captivate or the LMS that is the issue. You may have had an update to your browser or its settings that now blocks popups.  Check your popup blocker settings in Chrome.

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Community Beginner ,
Jul 01, 2019 Jul 01, 2019

That is sensible, but everyone has their browser set to allow popups from our test site. I'll double check though.

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Community Beginner ,
Jul 01, 2019 Jul 01, 2019

Also, if that were the case it wouldn't have changed just when Captivate was updated.

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Community Beginner ,
Jul 01, 2019 Jul 01, 2019

Rodward, double checked and everyone is allowing popups. We get the dialogue box just fine in courses published prior to Update 2.

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Community Expert ,
Jul 01, 2019 Jul 01, 2019

Then it is most likely you have found yet another bug in this release of Captivate. 

Not sure what the record number of bugs is for Captivate but it's been a while since I can remember a dot-point release that had this many. Doesn't make Captivate look good, does it?

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Community Beginner ,
Jul 01, 2019 Jul 01, 2019

No, it doesn't.

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Community Beginner ,
Jul 02, 2019 Jul 02, 2019
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Oof.

Is this happening to anyone else though?

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