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Copying and pasting software demo slides in Captive 9 - Shifting

Explorer ,
Jan 26, 2018 Jan 26, 2018

I'm recording software demos in Captivate 9. When I record them, they play fine, but when I copy and paste them into my course file, the bottom half of the screen, along with the mouse, highlight boxes, and callouts shift left.  Is there any way to fix this?

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Community Expert ,
Jan 26, 2018 Jan 26, 2018

Do the software demo slides have the same resolution as the course? Why do you not capture in the course, instead of copy/paste?

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Explorer ,
Jan 26, 2018 Jan 26, 2018

Yes, they have the same resolution. It wasn't doing it before when I recorded demos for the same course. I also tried capturing into the course, but it still shifts.

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Community Expert ,
Jan 26, 2018 Jan 26, 2018

When you recorded was the display percentage of the screen set at 100%?

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Explorer ,
Jan 26, 2018 Jan 26, 2018
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Yes. It's not the entire screen that shifts, only the the parts that fall below the click location.

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