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I'm recording software demos in Captivate 9. When I record them, they play fine, but when I copy and paste them into my course file, the bottom half of the screen, along with the mouse, highlight boxes, and callouts shift left. Is there any way to fix this?
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Do the software demo slides have the same resolution as the course? Why do you not capture in the course, instead of copy/paste?
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Yes, they have the same resolution. It wasn't doing it before when I recorded demos for the same course. I also tried capturing into the course, but it still shifts.
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When you recorded was the display percentage of the screen set at 100%?
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Yes. It's not the entire screen that shifts, only the the parts that fall below the click location.